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System Integration

Stop copying data between tools by hand. Let the tools talk to each other instead.

What this includes

  • Payment, shipping and messaging gateways
  • Accounting and inventory system connections
  • WhatsApp Business API integration
  • Data sync between systems that were never meant to meet

The spreadsheet in the middle

Almost every growing business has one: a file someone maintains by hand because System A cannot talk to System B. It is the single most expensive file in the company, and the most fragile — it breaks when that person takes leave.

What integration removes

  • Re-entering the same order into two systems
  • Month-end reconciliation that takes three days
  • Stock numbers that are wrong by the time anyone reads them
  • Customer messages sitting in a personal phone with no record

We plan for failure, because integrations fail

Third-party APIs go down, change without warning, and occasionally lie. Every integration we build retries safely, records what it did, and tells someone when it cannot continue — instead of silently dropping an order.

If the manual work is happening in WhatsApp specifically, see WhatsApp order automation.

Questions we get asked

What if the other system has no API?

There is usually still a path: a scheduled file exchange, a database view, or a controlled import. It is less elegant and we will tell you the limits honestly, but it still beats a person retyping data.

Who fixes it when the third party changes their API?

That depends on the arrangement we agree. We can hand over with documentation and tests so your team handles it, or keep a maintenance agreement. We say which we recommend based on your team, not our revenue.

Solutions