Terms of Service

These terms cover the use of this website and the general basis on which we work. Individual projects are governed by their own written agreement, which takes precedence over anything here.

This website

Everything on this site is provided for information. Case study figures describe results in a specific context and are not a promise of the same outcome for your business. Nothing on this site is an offer capable of acceptance, and nothing here creates an obligation on either side until we both sign an agreement.

Quotes and scope

• Quotes are valid for 30 days unless stated otherwise
• Every quote states what is included and what is excluded; work outside that is agreed and priced separately
• Estimates of duration are estimates, and depend on receiving decisions and access from you at agreed points

Who owns what

On full payment, you own the source code we write for you, along with its documentation and deployment configuration. We keep ownership of general tools, libraries and internal methods we developed before or outside your project, and we grant you a licence to use them as part of your system.

Third-party components keep their own licences, and we tell you which ones a project depends on.

Payment

Projects are invoiced in stages agreed in the project agreement. Invoices are due within 14 days. We may pause work on overdue invoices, and we will tell you before we do.

Confidentiality

We keep your business information confidential and use it only to do the work. We will not name you as a client or publish anything about your project without your written permission.

Liability

We are responsible for doing our work with reasonable skill and care. We are not liable for indirect or consequential loss, including lost profit or lost data, except where the law does not allow that limit. Our total liability for a project is capped at the fees paid for it. Where higher cover is needed, agree it in the project agreement.

Ending an engagement

Either side can end an engagement with 30 days written notice. You pay for work completed up to that point, and we hand over what exists: code, documentation and access. We do not hold deliverables back over a dispute about future work.

Governing law

These terms are governed by the laws of the Republic of Indonesia. We will try to resolve any dispute by discussion first.