SystemcraftTalk to Us
Describe what is going wrong. Half an hour is usually enough to tell you whether we can help.
The fastest way
WhatsApp, at +62 831-9941-6044. Messages reach a person, not a queue.
Prefer email? hello@systemcraft.id.
What to include
You do not need a specification. These four things are enough for us to give you a useful answer instead of a generic one:
- What is going wrong now, in your own words
- Who it affects — customers, staff, or both
- Whether there is a date you are working towards
- Roughly what budget range you have in mind, so we do not waste your time proposing something out of scale
What happens next
- We reply within one working day
- A 30-minute call, no deck, no sales script
- If we can help, you get a written scope with what is included and excluded
- If we cannot, we say so and point you somewhere better where we can
If you are still comparing options
That is a reasonable place to be, and you do not have to talk to us to get something out of this site. The guides include the questions worth asking any vendor, including us.
Questions we get asked
Do you charge for the first conversation?
No. The first call is us finding out whether there is a project worth doing. If it turns into a paid discovery phase, we tell you the cost before it starts.
How quickly can you start?
It depends on what is already committed. We will give you a real date rather than saying immediately and then queuing you. If we are booked past your deadline, we say so on the first call.