SystemcraftArticles
Shorter pieces on what we are running into, and what we changed because of it.
The One Query That Takes Down Launch Day
Most launch-day outages come down to a single database lookup nobody indexed. Here is how to find yours in an afternoon.
- Aug 23, 2026
- Performance & Scale
The Test for Software Your Team Will Actually Use
One question separates the systems that stick from the ones abandoned by month three. Count the steps.
- Aug 23, 2026
- Choosing Software
WhatsApp Is Not a CRM, and That Is Costing You
Your customer history lives in someone's phone. Here is what that costs and what to do about it without banning WhatsApp.
- Aug 23, 2026
- Automation